Piggybet Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and the operator of Piggybet Casino. They apply to your use of the website, mobile services, account facilities, games, promotions, payment functions and any other services made available through the platform. By visiting the website, creating an account, depositing funds or placing a wager, you confirm that you have read, understood and agreed to these terms.

If you do not agree with any part of these Terms & Conditions, you must not register, deposit, play or otherwise use the services. Additional rules may apply to particular games, tournaments, promotions, payment methods or other features. Those rules will be displayed or made available before the relevant service is used and form part of these terms where applicable.

You are responsible for checking the current version of these terms each time you use Piggybet Casino. We may update, amend or replace the terms from time to time to reflect changes to the services, technology, legal requirements or business practices. Continued use of the website after an update means that you accept the revised terms. If a change materially affects your rights or obligations, information about the change may be provided through the website or your account.

Your responsibility to comply with the law

You must only use Piggybet Casino where online gambling is lawful for you to do so. Laws may depend on where you live, where you are located and the type of service being accessed. You are responsible for understanding and complying with all laws and restrictions that apply to you. Piggybet Casino does not invite you to use the services in any jurisdiction where doing so is prohibited.

• You must be legally permitted to participate in online gambling.
• You must provide truthful, complete and current information when requested.
• You must use the website for your own personal purposes and not on behalf of another person.
• You must not use the services for unlawful activity, fraud, money laundering or any other improper purpose.
• You must follow these terms, applicable game rules and any instructions displayed on the website.

2. Registration, account security and verification

Some services may require you to create a personal account. You may be asked to provide information such as your name, date of birth, residential details, payment information and other information needed to operate the account or meet legal and regulatory obligations. Information must be accurate and must belong to you. You must update your details if they change.

Piggybet Casino may carry out identity, age, address, payment, source-of-funds or other verification checks. You agree to provide reasonable information and documents when requested. Until verification is completed, access to some functions may be restricted, including deposits, withdrawals, gaming or promotional participation. Where information cannot be verified or appears to be inaccurate, the account may be reviewed, suspended or closed in accordance with these terms and applicable law.

Account eligibility

You must meet the minimum legal age for gambling and must not be prohibited from using gambling services. You must not create an account if you are acting for another person, if you have been excluded where exclusion applies, or if you are subject to a legal or personal restriction that prevents you from gambling. Piggybet Casino may refuse an application or limit access where eligibility cannot be established.

Keeping your account secure

You are responsible for keeping your username, password, authentication details and other account credentials confidential. Do not share them with another person or permit anyone else to use your account. You must notify Piggybet Casino through the available support channels if you believe your account has been accessed without permission, your credentials have been lost or your account information is no longer secure.

All activity carried out through your authenticated account may be treated as activity authorised by you unless you have promptly reported unauthorised access and the circumstances show that you were not responsible. You must not open more than one account unless this is expressly permitted. Duplicate, linked or improperly created accounts may be reviewed and may be closed.

Account closure

You may request closure of your account through the support or account tools made available on the website. Closure does not remove any obligations that arose before closure. Any remaining balance may be subject to verification, payment checks, unresolved disputes, applicable law and the rules of the relevant payment method before it is dealt with.

3. Deposits, wagers, withdrawals and promotions

Deposits must be made using a payment method that you are authorised to use. The name and relevant account information associated with a payment method may need to match your verified account details. Piggybet Casino may decline, reverse or review a transaction where it appears to be unauthorised, incorrect, suspicious or inconsistent with these terms.

You should only deposit money that you can afford to lose. A deposit is not a loan and must not be funded with money obtained through unlawful activity. Your bank, card provider or payment service may apply its own fees, conditions or processing times. Piggybet Casino is not responsible for charges imposed by an external financial institution.

Wagers may only be placed through the functions provided on the website. A wager is generally treated as accepted when it is recorded by the platform. Once accepted, a wager cannot usually be cancelled, changed or withdrawn, except where required by law or where Piggybet Casino determines that an error, technical issue or other exceptional circumstance has occurred. The result of a game or wager will be determined by the relevant game rules and the records held by the platform.

If a technical error, display error, system fault or other mistake affects a game, balance, wager, result or account record, Piggybet Casino may correct the affected record and take reasonable steps to restore the position that should have applied. This may include cancelling affected wagers or correcting an incorrectly credited balance, subject to applicable law.

Withdrawals and balances

Withdrawal requests may be subject to identity checks, payment verification, fraud prevention procedures and any conditions displayed when the request is made. Funds may be returned through an approved method and may not always be available through every deposit method. You must ensure that your payment details are accurate and that you are entitled to receive the funds.

Any balance shown in your account is not a bank deposit and does not earn interest. Balances may be adjusted to correct errors, remove amounts obtained through prohibited conduct or comply with legal requirements. We may delay or restrict a transaction while an account review, dispute, verification process or security check is underway.

Promotions and bonuses

Promotions, bonuses, free plays and other offers are subject to separate promotional terms. Those terms may include eligibility requirements, entry conditions, expiry dates, wagering requirements, game restrictions, maximum values or withdrawal conditions. You must read the applicable promotional terms before participating. If there is a conflict between a promotion's specific terms and these general terms, the specific promotional terms will apply to that promotion.

Piggybet Casino may withdraw, amend or refuse a promotion where permitted by law, including where there is suspected abuse, collusion, manipulation, multiple-account use or a breach of the relevant conditions. Unless a promotion states otherwise, offers are intended for one eligible person and one account only.

4. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to earn income, recover losses or solve financial problems. You should set personal limits before you play, take regular breaks and avoid gambling when upset, tired, affected by alcohol or affected by any substance that may impair your judgement. Never chase losses or gamble with money needed for everyday living.

Tools and support

Where available, responsible gambling tools may allow you to set deposit, wagering, loss or session limits, take a time-out or request account closure. You should use these tools before gambling if you believe they may help you stay in control. If gambling is causing concern for you or someone close to you, seek support from an appropriate gambling-help service, health professional or trusted person. Piggybet Casino may also apply restrictions or take other steps where required by law or responsible gambling procedures.

You must not attempt to bypass a limit, exclusion, time-out, account restriction or security measure. You must not ask another person to gamble on your behalf or use another person's account to avoid a restriction.

Privacy and communications

Personal information is handled in accordance with the Piggybet Casino Privacy Policy and applicable privacy laws. Information may be collected and used to provide the services, verify identity and age, process payments, maintain security, prevent fraud, meet legal obligations, manage customer support and improve the platform. By using the services, you acknowledge that relevant information may be shared with service providers or authorities where permitted or required.

You may receive service-related communications about your account, transactions, security, verification or changes to the website. Marketing communications may be managed through the preferences or unsubscribe options made available to you, subject to communications that are necessary to operate your account.

Prohibited conduct

• Using software, bots, scripts, devices or methods designed to interfere with the platform or obtain an unfair advantage.
• Attempting to exploit a defect, pricing error, bonus error or technical weakness.
• Using stolen, unauthorised or third-party payment details.
• Colluding with another person or manipulating games, outcomes, accounts or promotions.
• Introducing malware, harmful code or other material that may damage the website or its users.
• Disguising your location or identity to bypass a legal, security, account or promotional restriction.
• Copying, republishing, scraping, modifying or commercially exploiting website content without permission.

5. Suspension, liability and general legal provisions

Piggybet Casino may suspend, restrict or close an account where there is a suspected breach of these terms, a verification concern, suspected fraud or money laundering, unauthorised activity, a responsible gambling concern, a legal requirement, a security issue or another legitimate operational reason. We may also suspend a service for maintenance, upgrades, technical problems or circumstances outside reasonable control.

If an account is suspended or closed, you must not attempt to create or use another account to avoid the restriction. Any review will be handled in accordance with applicable law and relevant procedures. Where appropriate, information about the reason for a restriction may be provided, although details may be withheld where disclosure could compromise security, fraud prevention or a legal process.

Website availability and liability

We aim to keep the website and services available, accurate and secure, but uninterrupted availability cannot be guaranteed. Access may be affected by maintenance, internet failures, device problems, telecommunications issues, cyber incidents, third-party services or events outside reasonable control. You are responsible for using suitable equipment, software, internet access and security measures.

To the extent permitted by law, Piggybet Casino is not responsible for losses arising from your failure to protect account credentials, inaccurate information supplied by you, interruption outside reasonable control, unauthorised use caused by your actions or omissions, or use of the services in breach of these terms. Nothing in these terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law.

Intellectual property

The website, branding, text, graphics, software, design, game presentation and other materials are owned by or licensed to the relevant rights holders. You receive a limited, personal, non-exclusive and non-transferable right to use the services for their intended purpose. No ownership or other intellectual property rights are transferred to you. You must not use website materials in a way that breaches these terms or applicable law.

Complaints and governing law

If you have a question or complaint, please use the support or complaints process made available through the website. Provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. You must not share passwords or unnecessary sensitive information when submitting a complaint.

These terms are intended to operate consistently with applicable Australian law and any mandatory consumer protections that apply to you. If a provision is found to be invalid or unenforceable, it will be read down or removed to the minimum extent necessary, and the remaining provisions will continue. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with any applicable game, promotion and privacy terms, represent the agreement governing your use of Piggybet Casino.