Betting Rules

1. General betting rules

These rules apply to betting products made available through Piggybet Casino. Additional conditions may apply to particular sports, races, events, games, markets or betting types. Where a market has specific rules, those rules form part of the terms for that market and may take priority over these general rules if there is an inconsistency.

You are responsible for reading the information shown before confirming a bet. This includes the selected event, market, outcome, odds, stake, potential return, bet type, applicable closing time and any other conditions displayed on the website. If information is unclear, you should not place the bet until you understand the relevant conditions.

• You must be legally permitted to use online betting services in your location and must meet any applicable age requirement.
• You must provide accurate and current account information and use your own account when placing bets.
• You must keep your login details, payment information and devices secure.
• A bet must be placed through the approved website or other authorised betting channel made available by Piggybet Casino.
• Betting should be treated as entertainment and not as a way to earn income or recover losses.
• Piggybet Casino may refuse, restrict, suspend or review activity where permitted by its terms or applicable law.

You must not use the service for unlawful activity, fraud, money laundering, unauthorised payment activity, market manipulation or any other misuse. You must also not attempt to interfere with the website, exploit a technical weakness or use automated tools unless expressly permitted. Activity that appears irregular may be reviewed before a bet or account transaction is completed.

2. Placing and accepting bets

A bet is generally treated as placed only when the website confirms that it has been accepted. Selecting an outcome or entering a stake does not, by itself, create a bet. Until confirmation is shown, prices, availability and other market information may change. You should check your bet confirmation and account history after every transaction.

Bet details and confirmation

Before confirming a bet, check that the event, competitor or selection, market, odds, stake and bet type are correct. A confirmed bet normally cannot be changed or cancelled at your request unless a cash-out, cancellation or other feature is expressly available and the relevant conditions allow it. Any available option may be subject to separate rules and may not be offered for every market.

The price or odds displayed at the time of selection may not be the price accepted. If the website is set to request confirmation when prices change, you may be asked to accept the new price. If an incorrect price is accepted due to an obvious or palpable error, the bet may be reviewed and corrected or voided in accordance with the applicable terms.

Stake and account requirements

You must have sufficient available funds or approved betting credit, where applicable, before a bet can be accepted. Stakes must come from a payment method that you are authorised to use. Piggybet Casino may ask for information or documents to verify identity, age, payment ownership or account activity. A transaction or bet may be held while checks are completed.

Duplicate bets, accidental selections and bets placed because of an error on your device are not automatically cancelled. If you believe a bet was placed incorrectly, review the confirmation immediately and contact the available support channel through the website. Any review will be handled under the applicable terms and cannot guarantee cancellation.

3. Events, markets and special conditions

The rules for settling a bet depend on the market selected. An event may be settled using the official result or another result source identified in the market rules. The source used may differ between products because different events and markets require different methods of verification. Results are not determined by unofficial reports, social media posts or personal interpretations.

• The scheduled start time may be used to determine whether a market is open or closed.
• A bet placed after a market has closed may be rejected, voided or reviewed if it was accepted in error.
• Postponed, abandoned, interrupted or rescheduled events may be subject to specific market rules.
• Changes to venue, format, participants, distance, conditions or other material details may affect settlement.
• Dead heats, ties, draws, no-result outcomes and ex aequo results may have special settlement treatment.
• A selection that does not participate may be treated according to the rules for that particular market.
• For multi-selection bets, one changed or void selection may affect the remaining bet in accordance with the stated conditions.

For live or in-play betting, there may be a delay between an event occurring and information appearing on the website. Prices may change while a bet is being submitted, and a bet may be rejected if the market has moved, suspended or closed before acceptance. You are responsible for checking whether a live bet was accepted and for reviewing the final confirmation.

If a market is offered with an incorrect participant, event description, start time, result condition or other material detail, Piggybet Casino may correct, void or resettle affected bets where the error could reasonably have influenced the bet. The treatment will depend on the nature of the error and the rules applying to the relevant market.

4. Settlement, returns and corrections

Bets are settled after the relevant result has been verified. Settlement may take place in stages if an event has several parts or if official information is delayed. A provisional result may be changed where the official result is later amended, corrected or replaced. If a settlement is changed, the associated account balance may also be adjusted.

The return shown when a bet is confirmed is an estimate or calculated amount based on the accepted odds and stake, unless the market rules state otherwise. The final result depends on the bet type, selections, applicable deductions, void selections and any special conditions. The relevant market rules should be checked before betting.

• A winning bet is credited according to the accepted odds and applicable settlement rules.
• A losing bet is settled at zero return unless a specific rule provides another outcome.
• A void bet normally has its stake returned, subject to the rules for the relevant bet type.
• If part of a multiple bet is void, the remaining selections may continue or the bet may be recalculated under the applicable conditions.
• A dead heat or shared result may reduce the return according to the relevant dead-heat rule.
• Incorrect settlements may be corrected, including where an account was credited or debited in error.

If a technical, pricing, processing or human error affects a bet, Piggybet Casino may take reasonable steps to correct the error. This may include voiding a bet, applying the correct price, recalculating a return or reversing an incorrect credit. Where an account receives funds in error, those funds must not be withdrawn or spent and may be recovered or adjusted.

Withdrawals and account payments are subject to account verification, payment checks, applicable conditions and any legal requirements. A request may be delayed or declined where information is incomplete, the payment method cannot be verified or additional review is required. The website will display any relevant processing information that applies to your account.

5. Account protection and responsible betting

You are responsible for all activity carried out through your account unless you have promptly reported unauthorised use and the matter is assessed under the applicable account terms. Do not share your password, allow another person to use your account or place bets on behalf of someone else. Contact the available support channel through the website as soon as possible if you notice an unfamiliar login, payment or bet.

Piggybet Casino supports a safer approach to gambling. Before placing a bet, set a budget that you can afford to lose and decide how much time you will spend using the service. Never chase losses, borrow money to gamble or bet to deal with stress, financial pressure or other personal difficulties.

• Take regular breaks and avoid betting when tired, upset or affected by alcohol or other substances.
• Keep track of your deposits, stakes, losses and time spent on the website.
• Use available account tools, such as deposit limits, time reminders, breaks or self-exclusion, where offered.
• Ask for help if gambling is affecting your finances, relationships, work, study or wellbeing.
• If you feel unable to control your gambling, stop using the service and seek support from an appropriate Australian support organisation or health professional.

If you have a question about a bet, result, account transaction or rule, review the bet confirmation and relevant market information first. You may then use the support or complaints process made available on the website. Provide the bet reference, date, market and a clear description of the issue where possible. Reviews are considered against the applicable rules, account records and available event information.